Responsibilities
- Build enduring relationships with the clients and display an understanding of the client, industry, and business environment
- Responsible for P&L of the department
- Track and review the entire operations process, weighing them against the set business targets in order to determine the effectiveness of any initiatives and implement necessary changes and solutions
- Ensuring high-quality customer experience with brief understanding and validation to design projects development and coordination from concept to execution stages
- Take complete ownership of projects from start to finish. Manage customer negotiations and payment
- Work closely with the client and your interior design and execution team to finalize the home design, 3D designs, and GFC ( Good for Construction) drawings. Ensure the highest level of Design quality along with client satisfaction is maintained
- Collaborate with the team and be accountable for all deliverables of team members
- Develop strategic short/long-range plans to ensure on-time project completion
- Devise project management guidelines, review projects with various stakeholders, coordinate staffing/scheduling, evaluate commercial project contracts, and establish milestones Plan, monitor, and analyse key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of projects
- Collaborate with leadership in the development of performance goals and long-term operational plans
- Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration
- Set strategic goals for operational efficiency and increased productivity such as developing at least 10 vendors in each category and completing their onboarding
- Hire and grow the team as per the organization’s requirements with Human Resources
- Analyse current operational processes and performance, recommending solutions for improvement when necessary
- Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for projects
- Build and maintain relationships with all department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals
- Devise strategies to ensure the growth of programs enterprise-wide, identifying and implementing process improvements that will maximize output and minimize costs
- Uphold local governmental policies and standards, ensuring legislative regulations are followed for all processes
Requirement
- Preferably from the interior designing industry having 12-15+ Years of experience managing and driving end-to-end residential projects in the luxury segment
- ERP implementation experience would be an added advantage
- Thorough knowledge of costing and preparing project commercials
- Strong visualization and conceptualization abilities
- Strong communication, interpersonal, and negotiation skills and efficient in program/stakeholder management.
- Highly enterprising in nature with an ability to handle uncertainty
- Should be highly resourceful and action-based
- Open to new ideas and adaptable in a fast-paced Start-up environment
- Should have the willingness to travel
Qualification:
B.Arch/ B.E. (Civil) + PG/ Diploma in interior designing or project management
Experience: 12 – 15 years
salary: 20 LPA- 25 LPA
Location: Mumbai